Here at GamesQuest we are pleased to announce that we have recently received the Gold Trusted Merchant Award from Feefo, the independent review provider. This has been awarded due to GamesQuest achieving a 99% positive service Rating from Feefo last year!
To achieve the Gold Trusted Merchant award from Feefo, 95% or more our customers who leave a Feefo review for GamesQuest must have ranked the service as either “Excellent” or “Good” across a four-point scale.
Who are Feefo?
Feefo is an online, independent review company which guarantees all feedback given about merchants is 100% genuine, through its rigorous control over the rating process. Only customers that have been verified by sales data and invited automatically via email, all genuine customers are invited to leave reviews by Feefo about their experience with GamesQuest, giving a true and representative sample of our customer’s opinions.
An awesome 2013 for GamesQuest Customers
Throughout 2013 GamesQuest managed a 99% positive over the year, from over one hundred reviewers, so yet again thanks guys and girl! However don’t get the wrong idea, we aren’t all about gold stars and certificates (whilst we love to get them!), we primarily use our Feefo account to get feedback from our customers and use it, positive or negative, to improve our service and how we run our business.
So next time you order from GamesQuest, don’t forget to complete the Feefo review to share your experiences with other customers as well as help us to improve our business!
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By Day - Director of online Games and Toy Store Gamesquest. By Night - Father to two girls and husband to one wife! Board Gamer, Blogger and general dogsbody!