Our Story | GamesQuest
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Our Story

» GamesQuest is a successful, growing online retailer with a difference, behind the web presence beats a very human heart. A family-run business that has grown from the dining table in February 2009 to our current office and warehouse premises. Our success lies in our love, enthusiasm and knowledge of the games, books and toys we personally handle every day.

Each of our three partners plays an instrumental role in the company. We have hand-picked products on the basis of our collective personal interests and our testing of product ranges includes play with our young families, friends and gamers groups. We stock thousands of products across a wide variety of genres and are constantly reviewing new lines or searching out items for our customers.

» GamesQuest started out as Celestial Games and Books, selling role-playing games but expanded from 2009 to offer games, books and toys from traditional Board Games, Hornby trains and walnut chess boards, to wind-up Dr Who Daleks and baby playsets. Prices run from pence to hundreds of pounds (currency converted for our international markets) catering for families to specialist collectors. We genuinely deliver worldwide, for customers who value our pricing or unique product availability. Supporting our UK and worldwide shipping we constantly review our packaging, postal and courier services and pricing to maintain our consumer value and quality approach across all aspects of our service.

» Fundamental to our business is our desire to provide products that we feel have lost their identity in today’s popular mass market. Our product range focuses on traditional and educational games for the family as opposed to electronic goods. We believe that whilst all the recent technological advances have facilitated new gaming patterns there still remains a very important place for traditional games and gaming as a family, group of friends or serious enthusiast and collector. We aim to cater to this demand.

» What is special about GamesQuest is our hands-on approach, in-depth knowledge and responsiveness. If customers email us to ask for a specific item or variant (for example the latest expansion or an item in a certain colour), we do our utmost to source it. We can recommend products from our extensive range and frequently advise on I love playing X, what else is like it?? queries, and our customers value our speed of service and can-do spirit. We are proud of our positive customer feedback and strive to improve wherever our customers feel we have provided anything other than exceptional service - ultimately we are dedicated to providing outstanding customer service. Our growing number of repeat orders and regular customers provides testimonial to our commitment to service no mean feat in these competitive times across the marketplace.

» Our vision for the future is to continue expanding our business and cliental. We are open to suggestions in order to meet customer needs and we are constantly looking for new items that complement our existing range.

» GamesQuest is an online retailer you can rely on for quality, service and value because we think of the customer as ourselves. We have children, we play games, we care about what we sell and we choose products we love the look and feel of.

Nigel and Emma