UK & ROW Fulfilment Update - 13th June

UK & ROW Fulfilment Update - 13th June

Greetings one and all, and welcome back to the website! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.


We're sorry to say that GamesQuestions wont be returning for the foreseeable future. We will attempt to answer the comments and questions in the comments section below.

Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 18 working days. We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.

The Isofarian Guard
Fulfilment for The Isofarian Guard is still currently on-going. We apologise for the technical error that occurred on the 15th May, where backers received a dispatch email that contained an incorrect tracking link. Backers for The Isofarian Guard will have now received an additional email with the correct tracking information.
For further information, please click here


With that said, let’s get to it…



Horror in the Library
is a tile-based board game for 2-4 players (or up to 6 players with the expansion pack) which is pitched at a gateway level. 

Explore a library of rotating rooms, collect items, and battle monsters; you must escape the Mad Professor's clutches!

Horror in the Library is now live on Kickstarter! Click here to follow along!



As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched


Heroes & Hardships Core Rulebook // Earl of Fife
Scarface 1920 // Redzen Games (AU orders)

*Please allow one week to receive a dispatched/tracking email

Fulfilment Underway


Abducktion // Very Special Games
Beast // Studio Midhall
(Orders for Switzerland, Iceland, and Norway remaining)
Binding of Isaac: Requiem // Maestro Media
Escape from Stalingrad Z // Raybox Games
The Isofarian Guard // Sky Kingdom
Sorcery: Contested Realm // Erik Cyriosa (CA orders)
Vampire: The Masquerade - CHAPTERS // Flyos
Vindication 3.0 // Orange Nebula

Final Administrative Checks

Owl Plushie (Wave 2) // MetalWeave

Sorcery: Contested Realm // Erik Cyriosa
Top Pop // Talon Strikes

Project Data Analysis

2070 // Van Ryder Games

Cognitive Drawing // Coffee Table Comics 

League of Dungeoneers // Von Braus Publishing

Majesty of Dragons // Dragolisco

Raiders of the Serpent Sea // Runic Tales 

Shadow Network // Talon Strikes

Awaiting Project Arrival From Port 

Tales From The Red Dragon Inn
 // Slugfest


Project On The Water/In The Air

Aegean RPG // We Evolve

Completed Giant Days Library // BOOM! Studios

Completed Irredeemable Library // BOOM! Studios

Hull Breach // Anodyne Printware

Miniac // Miniac

Race! Formula 90 // Gotha Games

Snap Ship Tactics // Snap Ships LLC 

The Deck of Many Animated Spells, Tarot and More for 5e // Hit Point Press Inc

The Griffon's Saddlebag, Book Two // The Griffon's Saddlebag

Future Projects

Age of Sails Dice
 // Terratop Workshop

Alchemy & Poisoncraft // Cabal of Enchantment


Held For Additional Checks




So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog


Great to hear League of Dungeoneers is approaching start of dispatch. It’s been frustrating watching so many others elsewhere in the world enjoying the game for weeks already….


Hey Nick,

Thank you for the message bud, we certainly seem to be getting some stick lately. We get it, theres been a lot of big and fiddly projects just now, and us board gamers are a passionate bunch to say the least! We really appreciate messages like this my friend, and we’ll be sure to let the our packing team now everything arrived safe and sound.

Happy gaming!
- Team GamesQuest

Team GamesQuest

Hi GamesQuest! I know you’ve been under the cosh a bit lately, so I just wanted to say thanks for getting out my games, all in perfect condition. I’ve had four big projects delivered by you guys in the last few weeks/months. It’s felt slightly overwhelming just to unpack and sort/store them all, so I can’t even imagine how much goes into delivering thousands of the buggers. Cheers!

Nick McKeon

Hi there Jesse,

We’re not entirely sure where we gave a mid June start date, though we apologise if this is something we’ve put out in a previous blog post in error.

A mid June start date was hoped for by our publisher partner, however we communicated that this was unlikely to happen due to projects coming before it on the fulfilment schedule.

There are actually still some components being shipped to the Australian hub, and we are optimistic that the current targeted start date of the first week of July will be achievable for our AUS hub.

Thanks for the comment, we are sorry things haven’t moved as quickly as you would have liked.
- Team GamesQuest

Team GamesQuest

Can you guys please get a move on with fulfilment of Sorcery: Contested Realm in Australia and New Zealand? You had the product in your Australian warehouse from early May. You gave an estimate of mid June to start fulfilment in Australia. Now we’ve now heard that you won’t start even packaging until the week of 3 July? This is completely unacceptable. You can’t treat customers like this.

Jesse M

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