UK & ROW Fulfilment Update - 14th March

UK & ROW Fulfilment Update - 14th March

Greetings one and all, and welcome back to the GamesQuest.co.uk website! Thank you for finding us for another installment of the UK & ROW Fulfilment Update. 

Please make sure sure you get your comments in by 9am Thursday morning to get your answers!

Keep an eye on our social channels for fulfilment updates and news.

 

Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 15 working days. We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.

 

Fulfilment Update: 

We are currently in our busiest period of the year following Chinese New Year, in which manufacturers and ports close for up to one month. As we have experienced in previous years, we are now receiving a high number of shipments due to a backlog of containers arriving from China.  

This has been exacerbated with the addition of covid shutdowns in China that affected shipments and manufacturing earlier in the year. This combination has now resulted in a higher number of shipments arriving at our warehouse in close proximity compared to previous years.  

We have planned accordingly, to ensure that the impact on our fulfilment schedule will be kept to a minimum. However, we are expecting delays over the coming weeks. 

We will continue to post regular fulfilment updates via our weekly fulfilment  blog, alongside our social media channels, to keep all backers informed on developments. 


The Binding of Isaac Fulfilment Update:

Hello Backers of The Binding of Isaac. We have been made aware of some confusion caused by last week’s episode of GamesQuestions. During the episode, it was stated that The Binding of Isaac is currently in Project Data Analysis, and there wasn’t a fulfilment start date we were able to provide at that time.

We would like to confirm that the fulfilment of The Binding of Isaac is scheduled to start on the week commencing March 27th and would like to apologise for any confusion or concern caused on this occasion.
 

    

With that said, let’s get to it…

———————————————————————————————————————————————————————————————————————————————————————————

As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

 

Amazing Encounters & Places // CZRPG Editora Ltda
Game Toppers3 & 3.5 // Game Toppers
Maglev Metro: Mechs, Monorails, & More! // QML
The Deck of Inspiration // Quests and Chaos


*Please allow one week to receive a dispatched/tracking email

Fulfilment Underway

 

Casting Shadows // Tee Turtle
Fighters of the Pacific // Don't Panic Games
Final Girl Season 2 (Wave 2) // Van Ryder Games
Hanafuda // Pencil First
Hijacked // Greenest Games
Incantations // Metal Weave
Maul Peak // Pencil First
Nexus: Arena Combat Systems // D-Verse Publishing 
Old School Essentials // Exalted Funeral
Owl Plushie // MetalWeave
Star Realms Nova // Wise Wizards 


Final Administrative Checks


Castlescape // Praetorian Games

Creatures 2 
// Studio Agate

Power Rangers Graphic Novels
 //
 Boom! Studios
 
 
 

Project Data Analysis



Beast // Studio Midhall

Blood and Plunder // Firelock Games LLC

Cranky Chinchillas // Cranky Chinchillas Inc.

Maximum Apocalypse: Wasted Wilds // Rock Manor Games

Kapow // Wise Wizards

LAX RAX // Cloud Puncher Games

Scarface 1920 // Redzen Games

Vindication 3.0 // Orange Nebula


Awaiting Project Arrival From Port 

 


Gift of Tulips (Wave 2)
 // Weird Giraffe

 Nightmare Fuel // Gaming Ballistic

 

Project On The Water/In The Air




Binding of Isaac: Requiem // Maestro Media

Hull Breach // Anodyne Printware

Escape from Project Z // Raybox Games

Miniac // Miniac

One Two Many Rabbits // Three Archers 

Rumors and Legends // Bigabot Games

Runeslingers The Awakening TCG // Valley Mage Games

Shogun no Katana // Post Scriptum

Sorcery: Contested Realm // Erik Cyriosa

Union Stockyards // Solid Rock Games

Warline // EL Jay Play

What's on the Menu // Boiling Point


Future Projects

 

Aegean RPG // We Evolve

Age of Sails Dice // Terratop Workshop

Alchemy & Poisoncraft // Cabal of Enchantment

Uncharted Lands // 3D Printed Tabletop

 

Held For Additional Checks

 

 

————————————————————————

So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog

9 comments

Hi there, I know you said you would be sending out Casting Shadows in order of low pick count to high – do you have any estimate on how long it will take to get to the high pick count orders?

Chris

What’s the estimated time to have requiem fulfilled by?

J

51st State Ultimate Edition was supposed to be being dispatched by Gamesquest from this week. Any news?

Dale

Hi, when will Castlescape be delivering? Thanks.

Steve

Leave a comment