UK & ROW Fulfilment Update - 20th June

UK & ROW Fulfilment Update - 20th June

Greetings one and all, and welcome back to the website! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.


We're sorry to say that GamesQuestions wont be returning for the foreseeable future. We will attempt to answer the comments and questions in the comments section below.

Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 18 working days. We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.

The Isofarian Guard
Fulfilment for The Isofarian Guard is still currently on-going. We apologise for the technical error that occurred on the 15th May, where backers received a dispatch email that contained an incorrect tracking link. Backers for The Isofarian Guard will have now received an additional email with the correct tracking information.
For further information, please click here


With that said, let’s get to it…



Horror in the Library
is a tile-based board game for 2-4 players (or up to 6 players with the expansion pack) which is pitched at a gateway level. 

Explore a library of rotating rooms, collect items, and battle monsters; you must escape the Mad Professor's clutches!

Horror in the Library is now live on Kickstarter! Click here to follow along!



As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched


Abducktion // Very Special Games
Escape from Stalingrad Z // Raybox Games

*Please allow one week to receive a dispatched/tracking email

Fulfilment Underway


Beast // Studio Midhall
(Orders for Switzerland, Iceland, and Norway remaining)
Binding of Isaac: Requiem // Maestro Media
Owl Plushie (Wave 2) // MetalWeave
The Isofarian Guard // Sky Kingdom
Shadow Network // Talon Strikes
Top Pop // Talon Strikes
Vampire: The Masquerade - CHAPTERS // Flyos
Vindication 3.0 // Orange Nebula

Final Administrative Checks

Project Data Analysis

Cognitive Drawing /Coffee Table Comics 

Completed Giant Days Library // BOOM! Studios

Completed Irredeemable Library // BOOM! Studios

Copperforge // Slug Fest Games

Hull Breach // Anodyne Printware

Raiders of the Serpent Sea // Runic Tales 

Sorcery: Contested Realm // Erik Cyriosa

Tales From The Red Dragon Inn // Slugfest

The Deck of Many Animated Spells, Tarot and More for 5e // Hit Point Press Inc

Awaiting Project Arrival From Port 

Race! Formula 90 
// Gotha Games

Project On The Water/In The Air

Drakar och Demoner // Free League

Miniac // Miniac

Robot Quest Arena // Wise Wizard Games

Snap Ship Tactics // Snap Ships LLC 

The Griffon's Saddlebag, Book Two // The Griffon's Saddlebag

The Artemis Odyssey // Grand Gamers Guild

The Tremendous Tome of Epic Dungeons // Dave Taylor Miniatures

Unition // Lumohedron

Utopia // Gravity Games

Future Projects

Age of Sails Dice
 // Terratop Workshop

Alchemy & Poisoncraft // Cabal of Enchantment



Held For Additional Checks




So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog


Hello James!

The Canadian orders for League of Dungeoneers has now cleared customs. The next stage will be Project Data Analysis. :)

- Team GamesQuest

Team GamesQuest

Have you received the Canadian orders of league of Dungeoneers yet? or are they still sitting in customs


Hi Richard,

Firstly, we would like to apologise for the current delay in our customer service response time, due to a high amount of support tickets we have recently received. We have expanded our customer service team to help reduce the response time and we are sorry if this has affected your experience with us on this occasion.

For your copy of Beast, the team are currently investigating and are in communication with the publisher to resolve the outstanding issue with your order. A member of the team will contact you with an update once we have further information via your support ticket. Please ensure not to respond to your ticket in the meantime as due to the way our system works it will be reduced in priority.

- Team GamesQuest


I’m still waiting for my copy of beast….. In the UK. You’ve finally responded to my ticket 23 working days after I sent it, I replied the same day and you’ve gone radio silent again. Come on guys please help me out here!


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