UK & ROW Fulfilment Update - 20th June
20
Jun 2023

Greetings one and all, and welcome back to the GamesQuest.co.uk website! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.

GamesQuestions

We're sorry to say that GamesQuestions wont be returning for the foreseeable future. We will attempt to answer theΒ comments and questions in the comments section below.

Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 18 working days.Β We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.

The Isofarian Guard
Fulfilment for The Isofarian Guard is still currently on-going. We apologise for the technical error that occurred on the 15th May, where backers received a dispatch email that contained an incorrect tracking link. Backers for The Isofarian Guard will have now received an additional email with the correct tracking information.
For further information, please click here.Β 

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With that said, let’s get to it…

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Horror in the Library
is a tile-based board game for 2-4 players (or up to 6 players with the expansion pack) which is pitched at a gateway level.Β 

Explore a library of rotating rooms, collect items, and battle monsters; you must escape the Mad Professor's clutches!

Horror in the LibraryΒ is now live on Kickstarter!Β Click here to follow along!

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

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AbducktionΒ //Β Very Special Games
Escape from Stalingrad ZΒ //Β Raybox Games


*Please allow one week to receive a dispatched/tracking email

Fulfilment Underway

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BeastΒ //Β Studio Midhall
(Orders for Switzerland, Iceland, and Norway remaining)
Binding of Isaac: RequiemΒ //Β Maestro Media
Owl Plushie (Wave 2)Β //Β MetalWeave
The Isofarian GuardΒ //Β Sky Kingdom
Shadow NetworkΒ //Β Talon Strikes
Top PopΒ //Β Talon Strikes
Vampire: The Masquerade - CHAPTERSΒ //Β Flyos
Vindication 3.0Β //Β Orange Nebula


Final Administrative Checks

Project Data Analysis


Cognitive DrawingΒ //Β Coffee Table ComicsΒ 

Completed Giant Days LibraryΒ //Β BOOM! Studios

Completed Irredeemable LibraryΒ //Β BOOM! Studios

Copperforge // Slug Fest Games

Hull BreachΒ //Β Anodyne Printware

Raiders of the Serpent Sea // Runic TalesΒ 

Sorcery: Contested RealmΒ //Β Erik Cyriosa

Tales From The Red Dragon InnΒ //Β Slugfest

TheΒ Deck of Many Animated Spells, Tarot and More for 5eΒ //Β Hit Point Press Inc


Awaiting Project Arrival From PortΒ 


Race! Formula 90Β 
//Β Gotha Games

Project On The Water/In The Air

Drakar och Demoner // Free League

Miniac // Miniac

Robot Quest Arena // Wise Wizard Games

Snap Ship Tactics // Snap Ships LLCΒ 

The Griffon's Saddlebag, Book Two // The Griffon's Saddlebag

The Artemis Odyssey // Grand Gamers Guild

The Tremendous Tome of Epic Dungeons // Dave Taylor Miniatures

Unition // Lumohedron

Utopia // Gravity Games


Future Projects


Age of Sails Dice
Β // Terratop Workshop

Alchemy & PoisoncraftΒ // Cabal of Enchantment

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Held For Additional Checks

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service pageΒ HERE, and if you still can’t find what you’re after, pleaseΒ CONTACT USΒ or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.


4 Comments

  • 20 Jun 2023 Team GamesQuest

    Hello James!

    The Canadian orders for League of Dungeoneers has now cleared customs. The next stage will be Project Data Analysis. :)

    - Team GamesQuest

  • 20 Jun 2023 James

    Have you received the Canadian orders of league of Dungeoneers yet? or are they still sitting in customs

  • 20 Jun 2023 GamesQuest

    Hi Richard,

    Firstly, we would like to apologise for the current delay in our customer service response time, due to a high amount of support tickets we have recently received. We have expanded our customer service team to help reduce the response time and we are sorry if this has affected your experience with us on this occasion.

    For your copy of Beast, the team are currently investigating and are in communication with the publisher to resolve the outstanding issue with your order. A member of the team will contact you with an update once we have further information via your support ticket. Please ensure not to respond to your ticket in the meantime as due to the way our system works it will be reduced in priority.

    - Team GamesQuest

  • 20 Jun 2023 Richard

    I’m still waiting for my copy of beast….. In the UK. You’ve finally responded to my ticket 23 working days after I sent it, I replied the same day and you’ve gone radio silent again. Come on guys please help me out here!


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