UK & ROW Fulfilment Update - 24th October
24
Oct 2023

Greetings one and all, and welcome back to the GamesQuest crowdfunding fulfilment update! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.


Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 21 working days. We would like to apologies the delay and for any inconvenience caused.

A record number of support tickets have been received, which has caused the delay. If this has negatively impacted your interaction with us on this occasion, we sincerely apologise. We are happy to inform you that our brand-new customer service representatives are on board and ready to help backers with their inquiries.

Although we continue to receive a large number of support tickets each week, we anticipate that the wait time will soon start to shorten. We appreciate everybody's patience during this extremely busy period.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduces its priority. Please do not respond to your support ticket to avoid further delays.


The Deck of Many Animated Spells:
The Deck of Animated Spells is currently in the process of being fulfilled. Unfortunately, some backers who had previously already received their order will have now received or will soon receive a second duplicate order as a result of a clerical error.

We sincerely apologise for the error and inconvenience caused, and we ask that any backers who have been affected to contact our customer service team.

UK Backers: Please contact our customer service team with the following subject title:
The Deck of Many Animated Spells – UK – Duplicate Order - [NAME]

EU Backers: Please contact our customer service team with the following subject title:
The Deck of Many Animated Spells – EU – Duplicate Order - [NAME]

To contact our customer service team please submit a ticket here:

Alternatively, if a second parcel delivery attempt is made, please refuse the parcel if possible. After refusal, the package will be returned to sender with no more action necessary.



Blog Corrections:
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With that said, let’s get to it…

 

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Proxy War Kickstarter

 
Proxy War is the ultimate 2-8 player game of cooperation and competition where players become dictators, rebels, and greedy foreign powers. This epic strategy board game has different victory objectives for different players and every 4-8 player match has 2 winners. Live on Kickstarter until 03/11/2023.

Click Here To Back Now!

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

 *Please allow one week to receive a dispatched/tracking email

Alpujarras + Fisheries of Gloucester // Dr Finn's Games 
Binding of Isaac: Requiem // Maestro Media
Cubeamajigs // Hit Point Press
Cubed: Next Level Dominos // Friendly Rabbit
Hull Breach // Anodyne Printware
Kinfire Chronicles: Night's Fall // Incredible Dreams Studio
Legends of 16-Bit Game Development // Raster Scroll 
Moon // Sinister Fish Games
Overisles // Hatchlings Games
The Fifth Edition Gamemaster's Survival Guide // DMDave Publishing
The Oracles of Aughra // Sarsen Games
Utopia // Gravity Games
Vampire: The Masquerade - CHAPTERS // Flyos
Vindication 3 Rectification Kit // Orange Nebula



Fulfilment Underway

 

Borderlands®: Mister Torgue's Arena of Badassery™ // Monster Fight Club
HECKNA //  Hit Point Press
Keyforge: Winds of Exchange // Ghost Galaxy, Inc
Lawyer Up D1 & S2 // Rock Manor Games
League of Dungeoneers // Von Braus Publishing
Mosaic Expansion: Wars & Disasters // University Games
Robot Quest Arena // Wise Wizard Games
The Artemis Odyssey + Satellites & Commanders // Grand Gamers Guild
The Deck of Many Animated Spells, Tarot and More for 5e // Hit Point Press


Final Administrative Checks

 
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Project Data Analysis

Age of Rome // Teetotum Games Studio

Alphabet Stoop // Pops & Bejou

ATLAS // Moonlight Maps

Bark Avenue // TerreDice Games

Broken Tales

Big Box of Dungeon Doors // Loke Ltd

Call of Kilforth // Hall or Nothing Productions

Cyberpunk Red: Combat Zone // Monster Fight Club

Daybreak // Palm Court

Deliverance // Lowen Games, LLC

Ducks in Tow and the Bugs & Slugs Expansion // First Fish Games

Dungeons of Doria // Viktor Ahrens

Dungeon Scribe's Magical Oddities Card Decks // Dungeon Scribe

Exordium: Ionna - Chaos & Pirate Setting for 5E // Seventh Sense Studio (On site. Not yet started Project Data Analysis.)

FatesEnd: Furhaven // Kimbolt LLC (On site. Not yet started Project Data Analysis.)

Feralis: Obscure Land // Deer Games Studio 

Injuries & Vile Deeds // Lone Colossus

Kabula // Stranger Games Studio

Keyforge: Winds of Exchange // Ghost Galaxy, Inc
(CN Hub)

Miniac // Miniac

Nordic Heritage Collection - Vedur // Gamia Games

Return to Dark Tower // Restoration Games

The Dark Crystal 40th Anniversary Library // BOOM!

The Red Dragon Inn 9 // SlugFest Games 

Unfair Expansion // Good Games USA 

Unition // Lumohedron

Unsettled // Orange Nebula 

Vampire Hunter D: Message from Mars // Unified Pictures

Weimar // Skellig Games

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Get your flicking finger ready to see off the Space Pirates in the latest expansion for FlickFleet, the space battle dexterity game that Tabletop Gaming Magazine rated 'Must-Play'.

Click Here To Back Now!

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Awaiting Project Arrival From Port 

 

Keyforge: Winds of Exchange // Ghost Galaxy, Inc (AU Hub)

Project On The Water/In The Air

 

Cultivate

Heliana's Guide to Monster Hunting // Plane Shift Press LLC 

Ivion Season 2: Winter's Bite // Luminary Games

Kuiperium // Whitewater Castle

Mantle of the Keeper // Strong Box Games

Tentacle Kitty // Tentacle Kitty



Future Projects

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Held For Additional Checks



 

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

As always, the information below is the best projection we can currently give of our schedule over the next few weeks.


10 Comments

  • 24 Oct 2023 Roland

    can we please get this week’s fulfilment update?

  • 24 Oct 2023 StÃ¥le

    What order are you delivering Borderlands in. Is it UK then EU and lastly ROW? I am in Norway, should i expect to be on the tail end of delivery

  • 24 Oct 2023 Team GamesQuest

    Hi Dave,

    We are indeed using Royal Mail Tracked for the Borderlands shipping. As we understand it, RM send notifications as appropriate using the contact information provided once it’s on the way, and you can check progress using the Tracking Number provided. It’s possible they missed the message(s) or have changed details and not updated.

    -Team GamesQuest

  • 24 Oct 2023 Team GamesQuest

    Hi Sebastien, Jon

    As mentioned above to Asd, this is in Project Data Analysis now – The update overlapped with preparing this article, and has now been corrected.

    - Team GamesQuest

  • 24 Oct 2023 Team GamesQuest

    Hi Asd,

    Apologies, a small overlap in the updates when preparing this update – This has been corrected above.

    - Team GamesQuest


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