UK & ROW Fulfilment Update - 27th June
27
Jun 2023

Greetings one and all, and welcome back to the GamesQuest.co.uk website! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.

GamesQuestions

We're sorry to say that GamesQuestions wont be returning for the foreseeable future. We will attempt to answer theΒ comments and questions in the comments section below.


Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 18 working days. We would like to apologies the delay and for any inconvenience caused.

A record number of support tickets have been received, which has caused the delay. If this negatively impacted your interaction with us on this occasion, we sincerely apologise. We are happy to inform that our brand-new customer service representatives are on board and ready to help backers with their inquiries.

Although we continue to receive a large number of support tickets each week, we anticipate that the wait time will soon start to shorten. We appreciate everybody's patience during this extremely busy period.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduces its priority. Please do not respond to your support ticket to avoid further delays.

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With that said, let’s get to it…

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Horror in the Library
is a tile-based board game for 2-4 players (or up to 6 players with the expansion pack) which is pitched at a gateway level.Β 

Explore a library of rotating rooms, collect items, and battle monsters; you must escape the Mad Professor's clutches!

Horror in the LibraryΒ is now live on Kickstarter!Β Click here to follow along!

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

Β *Please allow one week to receive a dispatched/tracking email

Escape from Stalingrad ZΒ //Β Raybox Games
The Isofarian GuardΒ //Β Sky Kingdom



Fulfilment Underway

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2070Β //Β Van Ryder Games
BeastΒ //Β Studio Midhall
(Orders for Switzerland, Iceland, and Norway remaining)
Binding of Isaac: RequiemΒ //Β Maestro Media
League of DungeoneersΒ //Β Von Braus Publishing
Majesty of DragonsΒ //Β Dragolisco
Owl Plushie (Wave 2)Β //Β MetalWeave
Shadow NetworkΒ //Β Talon Strikes
Top PopΒ //Β Talon Strikes
Vampire: The Masquerade - CHAPTERSΒ //Β Flyos
Vindication 3.0Β //Β Orange Nebula


Final Administrative Checks


Aegean RPGΒ //Β We Evolve

Cognitive DrawingΒ //Β Coffee Table Comics

Raiders of the Serpent Sea // Runic Tales

Sorcery: Contested RealmΒ //Β Erik Cyriosa

Sorcery: Contested RealmΒ //Β Erik Cyriosa
Β (CA orders)


Tales From The Red Dragon InnΒ //Β Slugfest

Project Data Analysis


Channel WON // Pops and Bejou

Completed Giant Days Library
Β //
Β BOOM! Studios

Completed Irredeemable LibraryΒ //Β BOOM! Studios

Copperforge // Slug Fest Games

Cubeamajigs // Hit Point PressΒ (On site, Project Data Analysis not yet started)

Hull BreachΒ //Β Anodyne Printware

TheΒ Deck of Many Animated Spells, Tarot and More for 5eΒ //Β Hit Point Press Inc

T
he Search of Lost Species // QML RenegadeΒ 


Awaiting Project Arrival From PortΒ 


Drakar och DemonerΒ 
//Β Free League

Race! Formula 90Β 
//Β Gotha Games

Project On The Water/In The Air


Miniac
//
Miniac

Robot Quest Arena // Wise Wizard Games

Snap Ship Tactics // Snap Ships LLCΒ 

The Griffon's Saddlebag, Book Two // The Griffon's Saddlebag

The Artemis Odyssey // Grand Gamers Guild

The Tremendous Tome of Epic Dungeons // Dave Taylor Miniatures

Unition // Lumohedron

Utopia // Gravity Games


Future Projects


Age of Sails Dice
Β // Terratop Workshop

Alchemy & PoisoncraftΒ // Cabal of Enchantment

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Held For Additional Checks

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service pageΒ HERE, and if you still can’t find what you’re after, pleaseΒ CONTACT USΒ or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.


5 Comments

  • 27 Jun 2023 Team GamesQuest

    Hi Greg. There are a few remaining orders that are still waiting to be dispatched. If you do have any concerns of your order in the meantime though, please contact customer support at: https://gamesquest.freshdesk.com/support/solutions/29000015864 and a member of the team will be able to help.

    - Team GamesQuest

  • 27 Jun 2023 Team GamesQuest

    Hello Bisuko and Trafalgar!

    Thanks for leaving comments this week. We are still waiting for stock to fulfil the Switzerland, Iceland, and Norway orders. If you haven’t already we would recommend checking out Update #46 over on Kickstarter for further information. We will aim to update the blog to state when the orders are being dispatched to help keep you all in the loop.

    - Team GamesQuest

  • 27 Jun 2023 Trafalgar

    +1 for Beast Switzerland.. I get that it’s a difficult time and many unexpected delays can happen. But honestly I don’t get it. Beast arrived at your warehouse around late February to early March. We had the UK versions get shipped, next the EU versions , which arrived later than UK & ROW versions, and now they all are fully shipped while ours still sit in your stock since 6 months !?

  • 27 Jun 2023 Greg

    Is there a problem with the Vindication shipment? Several friends got their copies 4 weeks ok, we are still waiting on our group pledge of 3 copies.

  • 27 Jun 2023 Bisuko

    Beast pledges for Switzerland still not shipped? =(


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