UK & ROW Fulfilment Update - 28th March

UK & ROW Fulfilment Update - 28th March

Greetings one and all, and welcome back to the GamesQuest.co.uk website! Thank you for finding us for another installment of the UK & ROW Fulfilment Update. 

Please make sure sure you get your comments in by 9am Thursday morning to get your answers!

Keep an eye on our social channels for fulfilment updates and news.

 

Customer Service Update:

We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 17 working days. We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.

 

Fulfilment Update: 

We are currently in our busiest period of the year following Chinese New Year, in which manufacturers and ports close for up to one month. As we have experienced in previous years, we are now receiving a high number of shipments due to a backlog of containers arriving from China.  

This has been exacerbated with the addition of covid shutdowns in China that affected shipments and manufacturing earlier in the year. This combination has now resulted in a higher number of shipments arriving at our warehouse in close proximity compared to previous years.  

We have planned accordingly, to ensure that the impact on our fulfilment schedule will be kept to a minimum. However, we are expecting delays over the coming weeks. 

We will continue to post regular fulfilment updates via our weekly fulfilment  blog, alongside our social media channels, to keep all backers informed on developments.  


Star Realms Nova Fulfilment Update:

The remaining orders of Star Realms Nova are currently being shipped out to backers. Please note: The base game will arrive first and will be followed by the playmat at a later date.

 

 

    

With that said, let’s get to it…

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

 

Old School Essentials // Exalted Funeral


*Please allow one week to receive a dispatched/tracking email

Fulfilment Underway

 

Binding of Isaac: Requiem // Maestro Media
Blood and Plunder // Firelock Games LLC
Casting Shadows // Tee Turtle
Creatures 2 // Studio Agate
Fighters of the Pacific // Don't Panic Games
Final Girl Season 2 (Wave 2) // Van Ryder Games
Hijacked // Greenest Games
Incantations // Metal Weave
Owl Plushie // MetalWeave
Power Rangers Graphic Novels // Boom! Studios
Scarface 1920 // Redzen Games
Star Realms Nova // Wise Wizards 


Final Administrative Checks


Maximum Apocalypse: Wasted Wilds 
// Rock Manor Games

Kapow
 // Wise Wizards
 
 

Project Data Analysis



Beast // Studio Midhall

Cranky Chinchillas // Cranky Chinchillas Inc.

DC Deck-Building Game 10th Anniversary // Cryptozoic Entertainment 

LAX RAX // Cloud Puncher Games

Vindication 3.0 // Orange Nebula

What's on the Menu // Boiling Point


Awaiting Project Arrival From Port 

 


Nightmare Fuel // Gaming Ballistic

Rumors and Legends // Bigabot Games

Runeslingers The Awakening TCG // Valley Mage Games

Warline // EL Jay Play

 

Project On The Water/In The Air




Battlelords RPG & Fully Armored // 23rd Century Productions

Hull Breach // Anodyne Printware

Escape from Project Z // Raybox Games

Forbidden Lands RPG - Book of Beasts and the Bloodmarch // Free League 

Gift of Tulips (Wave 2) // Weird Giraffe

Heroes & Hardships Core Rulebook // Earl of Fife

League of Dungeoneers // Von Braus Publishing

Miniac // Miniac

One Two Many Rabbits // Three Archers 

Shogun no Katana // Post Scriptum

Sorcery: Contested Realm // Erik Cyriosa

The Isofarian Guard // Sky Kingdom 

Thunder Road: Vendetta // QML Restoration Games

Union Stockyards // Solid Rock Games

Vampire: The Masquerade - CHAPTERS // Flyos


Future Projects

 

Aegean RPG // We Evolve

Age of Sails Dice // Terratop Workshop

Alchemy & Poisoncraft // Cabal of Enchantment

Uncharted Lands // 3D Printed Tabletop

 

Held For Additional Checks

 

 

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog

9 comments

Hi.Any update on vindication. Has been on project analysis for nigh on 4 weeks now.larger projects have gone to fulfillment much quicker than this one..

Adrian

The beast game has been with you now for quite some time and does not appear to be progressing, why is this ?

Simon Pickthall

Thank you to everyone who has left a question on this week’s blog. Please keep an eye out for the GamesQuestions video for your answers.

- Team GamesQuest

GamesQuest

I know fulfillment is still underway with casting shadows. My pledged is the ultimate collectors, with everything going on with Royal Mail I’m just concerned about receiving my items. As I’ve still yet to get a despatch email.

Daniel

Hi, are you fulfilling Power Rangers Heroes of the Grid – Light & Darkness/Terror through Time from Renegade Games? It’s been heavily delayed compared to it’s US release bit someone on a Facebook group said they’d had an email from you about it. Thanks.

Neil

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