UK & ROW Fulfilment Update - 4th April

UK & ROW Fulfilment Update - 4th April

Greetings one and all, and welcome back to the website! Thank you for finding us for another installment of the UK & ROW Fulfilment Update. 

Please make sure sure you get your comments in by 9am Thursday morning to get your answers!

Keep an eye on our social channels for fulfilment updates and news.


Customer Service Update:

We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 17 working days. We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.


Fulfilment Update: 

We are currently in our busiest period of the year following Chinese New Year, in which manufacturers and ports close for up to one month. As we have experienced in previous years, we are now receiving a high number of shipments due to a backlog of containers arriving from China.  

This has been exacerbated with the addition of covid shutdowns in China that affected shipments and manufacturing earlier in the year. This combination has now resulted in a higher number of shipments arriving at our warehouse in close proximity compared to previous years.  

We have planned accordingly, to ensure that the impact on our fulfilment schedule will be kept to a minimum. However, we are expecting delays over the coming weeks. 

We will continue to post regular fulfilment updates via our weekly fulfilment  blog, alongside our social media channels, to keep all backers informed on developments.  

Star Realms Nova Fulfilment Update:

The remaining orders of Star Realms Nova are currently being shipped out to backers. Please note: The base game will arrive first and will be followed by the playmat at a later date.




With that said, let’s get to it…


As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched


Casting Shadows // Tee Turtle
Hijacked // Greenest Games
Power Rangers Graphic Novels // Boom! Studios

*Please allow one week to receive a dispatched/tracking email

Fulfilment Underway


Binding of Isaac: Requiem // Maestro Media
Blood and Plunder // Firelock Games LLC
Creatures 2 // Studio Agate
Fighters of the Pacific // Don't Panic Games
Final Girl Season 2 (Wave 2) // Van Ryder Games
Gift of Tulips (Wave 2) // Weird Giraffe
Incantations // Metal Weave
Kapow // Wise Wizards
Owl Plushie // MetalWeave
Scarface 1920 // Redzen Games
Star Realms Nova // Wise Wizards 

Final Administrative Checks

// Studio Midhall

Cranky Chinchillas 
// Cranky Chinchillas Inc.

// Cloud Puncher Games

Maximum Apocalypse: Wasted Wilds 
// Rock Manor Games

Project Data Analysis

DC Deck-Building Game 10th Anniversary // Cryptozoic Entertainment 

Heroes & Hardships Core Rulebook //
 Earl of Fife

Runeslingers The Awakening TCG // Valley Mage Games

Shogun no Katana // Post Scriptum

Vampire: The Masquerade - CHAPTERS // 

Vindication 3.0 // Orange Nebula

Warline //
 EL Jay Play

What's on the Menu // Boiling Point

Awaiting Project Arrival From Port 


One Two Many Rabbits // Three Archers 

Nightmare Fuel
// Gaming Ballistic

Rumors and Legends // Bigabot Games

Thunder Road: Vendetta // QML Restoration Games

Union Stockyards // Solid Rock Games


Project On The Water/In The Air

Battlelords RPG & Fully Armored // 23rd Century Productions

Hull Breach // Anodyne Printware

Escape from Project Z // Raybox Games

Forbidden Lands RPG - Book of Beasts and the Bloodmarch // Free League 

League of Dungeoneers // Von Braus Publishing

Miniac // Miniac

Sorcery: Contested Realm // Erik Cyriosa

The Isofarian Guard // Sky Kingdom 


Future Projects


Aegean RPG // We Evolve

Age of Sails Dice // Terratop Workshop

Alchemy & Poisoncraft // Cabal of Enchantment

Uncharted Lands // 3D Printed Tabletop


Held For Additional Checks




So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog


Still waiting on fulfillment of Exalted Funeral’s Old School Essentials. Since the 29th I am yet to receive more than the statement: Order data transmitted electronically. Now I receive an eMail stating that my order is being shipped, in which you say that the tracking will not start for another 5 days. Why is this not moving along?


Thank you to everyone who has left a question on this week’s blog. Please keep an eye out for the GamesQuestions video for your answers.

- Team GamesQuest


Hi , what are the updates for Isofarian Guard?
Aetherworks are delivering their lot this week to Australian Backers. What’s the timelines on UK?

Isofarian GUARD fan

Hi, my casting orders arrived today. Thats all there, however the addon item i had on my pledge. The Here to Slay Vinyl mini-series 18 pack did not come with the main order.

Is it being shipped separately or something, as it was not mentioned on the delivery slip either or was it forgotten?

Who do i contact about missing items, yourselves or teeturtle? As its $150 worth of addon goods that haven’t arrived.


I was curious if there were any updates on the status of Riae the Graphic Novel for American backers. Haven’t been seeing anything about it on these blog posts besides what you mention in the YouTube videos.


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