EU Fulfilment Update - 13th June
Greetings one and all, and welcome back to GamesQuest.co.uk website! Thank you for finding us for another installment of the EU Fulfilment Update. If you are located in either Switzerland or Norway, please check the UK & ROW blog for your blog updates.
GamesQuestions
We're sorry to say that GamesQuestions wont be returning for the foreseeable future. We will attempt to answer the comments and questions in the comments section below.
Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 18 working days. We would like to apologies the delay and for any inconvenience caused.
Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.
The Isofarian Guard
With that said, let’s get to it…
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Horror in the Library is a tile-based board game for 2-4 players (or up to 6 players with the expansion pack) which is pitched at a gateway level.
Explore a library of rotating rooms, collect items, and battle monsters; you must escape the Mad Professor's clutches!
Horror in the Library is now live on Kickstarter! Click here to follow along!
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Fully Dispatched
| Heroes and Hardships Core Rulebook // Earl of Fife |
*Please allow one week to receive a dispatched/tracking email.
Fulfilment Underway
| Binding of Isaac: Requiem // Maestro Media |
| Compatible Playmats // Crafting Kingdoms |
| Escape from Stalingdrad Z // Raybox Games |
| Kapow // Wise Wizards |
| Star Realms Nova // Wise Wizards |
| The Isofarian Guard // Sky Kingdom |
| Vampire: The Masquerade - CHAPTERS // Flyos (English language editions) |
| Vindication 3.0 // Orange Nebula |
Final Administrative Checks
Vampire: The Masquerade - CHAPTERS // Flyos (Non-English language editions)
Project Data Analysis
2070 // Van Ryder Games
Cognitive Drawing // Coffee Table Comics
Gift of Tulips (Wave 2) // Weird Giraffe
Majesty of Dragons // Dragolisco
Owl Plushie (Wave 2) // Metal Weave
Raiders of the Serpent Sea // Runic Tales
Shadow Network // Talon Strikes
Top Pop // Talon Strikes
Awaiting Project Arrival From Port
League of Dungeoneers // Von Braus Publishing
Tales From The Red Dragon Inn // Slugfest
Project On The Water/In The Air
Hull Breach // Anodyne Printware
Kingdoms Rise and Fall // Garloc Games
Miniac // Miniac
Race! Formula 90 // Gotha Games
Sorcery: Contested Realm // Erik Curiosa
The Griffon's Saddlebag, Book Two // The Griffon's Saddlebag
Future Projects
Legends of Void // Twoid
Held For Additional Checks
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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.
Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.
That’s it for this week, see you next time.
21 comments
Hello Konstantin!
Thanks for the question! Sorcery: Contested Realm is currently in Project Data Analysis as of this week’s fulfilment blog (20.06.2023). We were awaiting confirmation that all stock was on site before moving Sorcery: Contested Realm to the next stage to ensure the information provided is as accurate as possible.
- Team GamesQuest
Hi, Sorcery tcg. still on water/air. We had the confirmation from Erics curiosa that you have all the product in hand since 05.05.23!? That is some time now…
Plz provide the current state of the product.
Thx in advance
Konstantin
Hi Mathieu P.,
Deliveries in France will be by GLS.
Thanks for the question,
- Team GamesQuest
Hello Team GamesQuest,
First time I’m getting a fulfilment from you, who will do the delivery to France (for Isofarian guard) ?
The french post ? Because I need to have the package delivered in a dropoff and not to my house.
Thanks.
Hi Jonathan G,
We are awaiting confirmation that the playmats have made it to our EU Hub. Once that happens, the fulfilment process will continue.
Thanks for your question,
- Team GamesQuest