EU Fulfilment Update - 13th June
13
Jun 2023

21 Comments

EU Fulfilment Update - 13th June

Greetings one and all, and welcome back to GamesQuest.co.uk website! Thank you for finding us for another installment of the EU Fulfilment Update. If you are located in either Switzerland or Norway, please check the UK & ROW blog for your blog updates.  

GamesQuestions

We're sorry to say that GamesQuestions wont be returning for the foreseeable future. We will attempt to answer the comments and questions in the comments section below.

Customer Service Update:

We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 18 working days. We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.


The Isofarian Guard
Fulfilment for The Isofarian Guard is still currently on-going. We apologise for the technical error that occurred on the 15th May, where backers received a dispatch email that contained an incorrect tracking link. Backers for The Isofarian Guard will have now received an additional email with the correct tracking information.
For further information, please click here. 
 

    

With that said, let’s get to it…

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Horror in the Library is a tile-based board game for 2-4 players (or up to 6 players with the expansion pack) which is pitched at a gateway level. 

Explore a library of rotating rooms, collect items, and battle monsters; you must escape the Mad Professor's clutches!

Horror in the Library is now live on Kickstarter! Click here to follow along!

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

 

Fully Dispatched


Heroes and Hardships Core Rulebook // Earl of Fife


*Please allow one week to receive a dispatched/tracking email.

Fulfilment Underway

 

Binding of Isaac: Requiem // Maestro Media  
Compatible Playmats // Crafting Kingdoms 
Escape from Stalingdrad Z // Raybox Games
Kapow // Wise Wizards
Star Realms Nova // Wise Wizards 
The Isofarian Guard // Sky Kingdom
Vampire: The Masquerade - CHAPTERS // Flyos (English language editions)
Vindication 3.0 // Orange Nebula

 

Final Administrative Checks


Vampire: The Masquerade - CHAPTERS // Flyos (Non-English language editions)

 

Project Data Analysis

2070 // Van Ryder Games

Cognitive Drawing // Coffee Table Comics 

Gift of Tulips (Wave 2) // Weird Giraffe

Majesty of Dragons // Dragolisco 

Owl Plushie (Wave 2) // Metal Weave

Raiders of the Serpent Sea // Runic Tales

Shadow Network // Talon Strikes

Top Pop // Talon Strikes

 

Awaiting Project Arrival From Port 

League of Dungeoneers // Von Braus Publishing

Tales From The Red Dragon Inn // Slugfest
 

Project On The Water/In The Air


Hull Breach // Anodyne Printware

Kingdoms Rise and Fall // Garloc Games

Miniac // Miniac

Race! Formula 90 // Gotha Games

Sorcery: Contested Realm // Erik Curiosa

The Griffon's Saddlebag, Book Two // The Griffon's Saddlebag


Future Projects

 

Legends of Void // Twoid

 

Held For Additional Checks

 

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?

If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

board game fulfilment , crowdfunding fulfilment , Fulfilment Updates , kickstarter fulfilment

21 Comments

  • 13 Jun 2023 Team GamesQuest

    Hello Konstantin!

    Thanks for the question! Sorcery: Contested Realm is currently in Project Data Analysis as of this week’s fulfilment blog (20.06.2023). We were awaiting confirmation that all stock was on site before moving Sorcery: Contested Realm to the next stage to ensure the information provided is as accurate as possible.

    - Team GamesQuest

  • 13 Jun 2023 Konstantin

    Hi, Sorcery tcg. still on water/air. We had the confirmation from Erics curiosa that you have all the product in hand since 05.05.23!? That is some time now…
    Plz provide the current state of the product.
    Thx in advance
    Konstantin

  • 13 Jun 2023 Team GamesQuest

    Hi Mathieu P.,

    Deliveries in France will be by GLS.

    Thanks for the question,
    - Team GamesQuest

  • 13 Jun 2023 Mathieu P.

    Hello Team GamesQuest,

    First time I’m getting a fulfilment from you, who will do the delivery to France (for Isofarian guard) ?
    The french post ? Because I need to have the package delivered in a dropoff and not to my house.
    Thanks.

  • 13 Jun 2023 Team GamesQuest

    Hi Jonathan G,

    We are awaiting confirmation that the playmats have made it to our EU Hub. Once that happens, the fulfilment process will continue.

    Thanks for your question,
    - Team GamesQuest

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