EU Fulfilment Update - 28th March

EU Fulfilment Update - 28th March

Greetings one and all, and welcome back to website! Thank you for finding us for another installment of the EU Fulfilment Update. If you are located in either Switzerland or Norway, please check the UK & ROW blog for your blog updates.  

Anyhow, just a reminder that any questions left will be answered on a Thursday over on GamesQuestions. If you have any questions make sure to get them in by 9am Thursday Morning. 

Keep an eye on our social channels for fulfilment updates and news.


Customer Service Update:

We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 17 working days. We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.


Fulfilment Update: 

We are currently in our busiest period of the year following Chinese New Year, in which manufacturers and ports close for up to one month. As we have experienced in previous years, we are now receiving a high number of shipments due to a backlog of containers arriving from China.  

This has been exacerbated with the addition of covid shutdowns in China that affected shipments and manufacturing earlier in the year. This combination has now resulted in a higher number of shipments arriving at our warehouse in close proximity compared to previous years.  

We have planned accordingly, to ensure that the impact on our fulfilment schedule will be kept to a minimum. However, we are expecting delays over the coming weeks. 

We will continue to post regular fulfilment updates via our weekly fulfilment  blog, alongside our social media channels, to keep all backers informed on developments.

The Binding of Isaac Fulfilment Update:

Hello backers of The Binding of Isaac. Fulfilment was scheduled start on the week commencing the 27th March. This has unfortunately been delayed due to a customs inspection with German Customs.

We are fully prepared to be able to start shipping out The Binding of Isaac once it has cleared customs and arrived at our EU Hub.

Star Realms Nova Fulfilment Update:

The remaining orders of Star Realms Nova are currently being shipped out to backers. Please note: The base game will arrive first and will be followed by the playmat at a later date.


With that said, let’s get to it…


As always, the information below is the best projection we can currently give of our schedule over the next few weeks.


Fully Dispatched

NEXUS: Arena Combat Systems // D-Verse Publishing

*Please allow one week to receive a dispatched/tracking email.

Fulfilment Underway


Auroboros: Coils of the Serpent // Warchief Gaming
Blood and Plunder // Firelock Games LLC
Casting Shadows // Tee Turtle
Compatible Playmats // Crafting Kingdoms 
Endangered Orphans: House of Rath // Certifiable Studios
Final Girl (Wave 2) // Van Ryder Games
Incantations // Metal Weave
Old School Essentials // Exalted Funeral
Power Rangers Graphic Novels // Boom! Studios
Scarface 1920 // Redzen Games
Star Realms Nova // Wise Wizards 
Pirate Borg // Limithron 


Final Administrative Checks


Kapow // Wise Wizards

Maximum Apocalypse: Wasted Wilds // Rock Manor Games

Project Data Analysis


Beast // Studio Midhall

Gift of Tulips (Wave 2) // Weird Giraffe

LAX RAX // Cloud Puncher Games

Vindication 3.0 // Orange Nebula

What's on the Menu // Boiling Point


Awaiting Project Arrival From Port 


Binding of Isaac: Requiem // Maestro Media 

Nightmare Fuel
// Gaming Ballistics

Warline // El Jay Play


Project On The Water/In The Air


Escape from Project Z // Raybox Games

Forbidden Lands RPG - Book of Beasts and the Bloodmarch // Free League 

Hull Breach // Anodyne Printware

League of Dungeoneers // Von Braus Publishing

Library Labyrinth // Dissent Games

Miniac // Miniac

Sorcery: Contested Realm // Erik Curiosa

Thunder Road: Vendetta // QML Restoration Games

Vampire: The Masquerade - CHAPTERS // Flyos

Future Projects


Legends of Void // Twoid

Union Stockyards // Solid Rock Games


Held For Additional Checks



So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?

If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

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How many percent of Casting Shadows have been fulfilled? I ordered 3 pieces (base game + two extras) and haven’t got any shipping info, while my neighbour received it 3 days ago (Slovenia).


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