08
Dec 2022
Dec 2022
7 Comments
GamesQuestions Ep.22 // 08.12.2022
Hello! Welcome back to another episode of GamesQuestions! Thank you to everyone who left a comment this week.
If you would like more information about each stage of the fulfilment process, please check out our blog: here
Customer Service Update:
We have recently discovered a technical error in our ticketing system that has affected a number of support tickets. The technical issue has now been resolved and we would like to apologise if you have not received a response to your enquiries.
Our customer service team are currently working on affected tickets and you should receive a response within 4-6 days due to the current high number of support tickets.
Apologies for any inconvenience caused in the meantime.
7 Comments
Hi ShipQuest,
Aren’t you the designated fulfilment partner for ‘The Shivers’ as well? I have not seen any updates about it, yet have heard of backers in the UK having received their copy already. Thanks!
Hi. Not sure if my ticket 94138 from a few days ago was affected.. summing up 1815 scum of the earth not received (pub says fulfilment complete). Cheers
Thank you very much for the update, much appreciated
Finally Skyrim is on the way, still waiting for any e-mail regarding shipment but i’m hopeful, have a merry christmas.
Hurray! Skyrim is being delivered, i got the email, thanks for the update.