UK & ROW Fulfilment Update - 13th December

UK & ROW Fulfilment Update - 13th December

Greetings one and all, and welcome back to the GamesQuest.co.uk website! Thank you for finding us for another installment of the UK & ROW Fulfilment Update. 

Big thank you for those that posted questions/comments on last weeks fulfilment updates, we hope you found it useful. Please make sure sure you get your comments in by 9am Thursday morning to get your answers!

Keep an eye on our social channels for fulfilment updates and news. 


Customer Service Update:

We are currently experiencing a high number of support tickets and the current response time is between 5-7 working days.

Our team is working incredibly hard to guarantee that all customer inquiries are answered. Apologies for any inconvenience caused.



Royal Mail Industrial Action (UK)

Delivery times may be affected due to planned industrial action. This will take place on the Upcoming Postal Strikes:
Wednesday 14th and Thursday 15th December 2022.

For more information check out the Royal Mail website here.

  

    

With that said, let’s get to it…

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

 

A Nightmare in Sutradain // FAE Games
 Herbalist's Primer // Exalted Funeral
*Standard Edition and/or Limited Edition books to be shipped first. Additional items to follow. Click here for latest Kickstarter update*
Ironsworn: Starforged // Absolute Tabletop
*Publisher to reach out to backers regarding missing items. Click here for the Kickstarter update.*


*Please allow one week to receive a dispatched/tracking email

Fulfilment Underway

 

Blade Runner // Free League 79% complete
Dark Venture: Battle of the Ancients // The Gilded Skull
Endangered Orphans: House of Rath // Certifiable Studios 
Legendary Metal Coins: Season 6 // Drawlab Entertainment 
The Shivers // QML

Final Administrative Checks


Flabbergasted 
// The Wanderer's Tomb

 

Project Data Analysis

 

Europa Universalis: The Price of Power // Aegir Games 

Incantations // Metal Weave *part delivered, awaiting additional stock*

Loaf Tarot // Floral Frolic

Mosaic // University Games

One Deck Galaxy // Asmadi Games, LLC *on site, not yet started*

Star Realms Nova // Wise Wizards 

The Few - Part 1 // Beacon Models 

The Movie Movie Game // The Valleyfolk

World Breakers: Advent of the Khanate // Sextant Studios *on site, not yet started*


Awaiting Project Arrival From Port 

 

Gift of Tulips // Weird Giraffe

 

Project On The Water/In The Air

 

Blood and Plunder // Firelock Games LLC

Compatible Playmats // Crafting Kingdoms

Eldfall Chronicles // Freecompany

Game Toppers3 & 3.5 // Game Toppers

Grand Archive TCG // Weebs of the Shore LLC

Hanafuda // Pencil First

Hanamikoji: Geisha's Road // Emperors4Games

Hull Breach // Anodyne Printware

Kapow // Wise Wizards

Kobold Plushies // The Gallant Goblin

Maul Peak // Pencil First

Owl Plushie // MetalWeave

Power Plants // KTBG

The Family Card Game // Mayflay


Future Projects

 

Aegean RPG // We Evolve

Age of Sails Dice // Terratop Workshop

Alchemy & Poisoncraft // Cabal of Enchantment

Binding of Isaac: Requiem // Maestro Media

Scarface 1920 // Redzen Games

Uncharted Lands // 3D Printed Tabletop

 

Held For Additional Checks

 

Old School Essentials // Exalted Funeral
(For the latest Kickstarter update click here)

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog

8 comments

What is going on with Old School Essentials. According to Exalted Funeral there are no issues so why is it still being held for further checks?

Richard A

Thank you to everyone who has left a question on this week’s blog. Please keep an eye out for the GamesQuestions video for you answers.

- Team GamesQuest

GamesQuest

Would be really helpful if you’d indicate what you expect to ship before Christmas and what will be delayed until the New Year.

Neil

Hello, What are your estimates for ‘Europa Universalis: The Price of Power’? It seems from the blog post that nothing has changed in the last week. Is there any chance to expect it before Christmas or should we expect it after new year?

Also, Christmas means a lot of us may not be at home to receive parcels: will your courier facilitate an option to choose alternative/later delivery time?

Don

Any estimated shipping date on OLd School Essentials KS? Do you have all the items or still waiting for stock?

Ben S

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