UK & ROW Fulfilment Update - 22nd August

UK & ROW Fulfilment Update - 22nd August

Greetings one and all, and welcome back to the GamesQuest crowdfunding fulfilment update! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.


Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 21 working days. We would like to apologies the delay and for any inconvenience caused.

A record number of support tickets have been received, which has caused the delay. If this negatively impacted your interaction with us on this occasion, we sincerely apologise. We are happy to inform that our brand-new customer service representatives are on board and ready to help backers with their inquiries.

Although we continue to receive a large number of support tickets each week, we anticipate that the wait time will soon start to shorten. We appreciate everybody's patience during this extremely busy period.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduces its priority. Please do not respond to your support ticket to avoid further delays.

Blog Corrections:
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With that said, let’s get to it…

 

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

 *Please allow one week to receive a dispatched/tracking email

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Fulfilment Underway

 

Beast // Studio Midhall
(Orders for Switzerland, Iceland, and Norway remaining. Fulfilment is now underway for the remaining orders. Updated: 25.07.2025)
Completed Irredeemable Library // BOOM! Studios
Cubeamajigs // Hit Point Press
Binding of Isaac: Requiem // Maestro Media
Fragged Empire 2nd Edition // Design Ministries
Hull Breach // Anodyne Printware
Race! Formula 90 // Gotha Games
Vampire: The Masquerade - CHAPTERS // Flyos


Final Administrative Checks

 
Completed Giant Days Library // BOOM! Studios

The Fifth Edition Gamemaster's Survival Guide // DMDave Publishing

Moon
 //
 
Sinister Fish Games

To Save a Kingdom // EN Publishing

Project Data Analysis


Broken Tales RPGExordium: Ionna - Chaos & Pirate Setting for 5E // Seventh Sense Studio (On site. Project Data Analysis not yet started)

Injuries & Vile Deeds 
// Lone Colossus  (On site. Project Data Analysis not yet started)

Kinfire Chronicles: Night's Fall 
// Incredible Dreams Studio

The Artemis Odyssey + Satellites & Commanders 
// Grand Gamers Guild

Robot Quest Arena // Wise Wizard Games

Unition // Lumohedron

Utopia // Gravity Games

Vindication 3 Rectification Kit // Orange Nebula  (On site. Project Data Analysis not yet started)


Awaiting Project Arrival From Port 


Keyforge: Winds of Exchange // Ghost Galaxy, Inc

Legends of 16-Bit Game Development // Raster Scroll 

Tentacle Kitty: Campaign Critters // Tentacle Kitty

Unfair Expansion // Good Games USA

Project On The Water/In The Air

Fireball Island
Alpujarras + Fisheries of Gloucester
// Dr Finn's Games

ATLAS
// Moonlight Maps

Borderlands®: Mister Torgue's Arena of Badassery™
// Monster Fight Club

Call of Kilforth // Hall or Nothing Productions

Cyberpunk Red: Combat Zone
// Monster Fight Club

Deliverance
// Lowen Games, LLC

Dungeons of Doria // Viktor Ahrens

FatesEnd: Furhaven // Kimbolt LLC 

Feralis: Osscure Land // Deer Games Studio

Heliana's Guide to Monster Hunting // Plane Shift Press LLC 

The Dark Crystal 40th Anniversary Library // BOOM! Studios 

Keyforge: Winds of Exchange // Ghost Galaxy, Inc
(AU, CN Hubs)

The Red Dragon Inn 9 // SlugFest Games

Kabula // Stranger Games Studio

Lawyer Up D1 & S2 // Rock Manor Games

Miniac // Miniac


Future Projects


Age of Sails Dice
 // Terratop Workshop

Recommended Board Games for New Players

Alchemy & Poisoncraft // Cabal of Enchantment

 

 

Held For Additional Checks

The Deck of Many Animated Spells, Tarot and More for 5e // Hit Point Press
(Awaiting additional stock to arrive at hub) - Please see Kickstarter Update #69 for more information here.

 

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog

7 comments

surely MR Torgue’s arena of badassery is not still on the water? it left china on 30th June apparently.

do shipments usually take that long to arrive?
arron

What is happening with Keyforge? It’s been in awaiting project arrival from port for 3 weeks now. I can only assume the exceptional circumstances (x-ray checks etc) you mention under that status have happened?

Ross

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