UK & ROW Fulfilment Update - 7th November

UK & ROW Fulfilment Update - 7th November

Greetings one and all, and welcome back to the GamesQuest crowdfunding fulfilment update! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.


Monster Fight Club: 

Greetings backers for Cyberpunk and Borderlands. We are aware that there has been some confusion caused regarding the fulfilment timeline, and tracking details.

Tracking: If you are a backer that has previously received a delivery notification via the courier, please note that this is a pre-alert. The pre-alert indicates that a service has been selected for your delivery and does not reflect that your order has been dispatched. We understand how the pre-alert has caused confusion on this occasion and we are sorry for any inconvenience caused.

Backers will receive an email from GamesQuest once their orders have been dispatched, and tracking should begin to update within 48 hours. We hope this helps clear any confusion caused by the tracking on this occasion.

Borderlands®: Mister Torgue's Arena of Badassery™:  Fulfilment is now underway. If you are a backer, you will have now received a dispatch email, or will receive one shortly.

Cyberpunk Red: Combat Zone: We understand that there are many eager backers waiting to receive their copies. Our team are working to ensure that fulfilment starts as soon as possible, once the fulfilment of Borderlands®: Mister Torgue's Arena of Badassery™ is complete.

Cyberpunk Red: Combat Zone is still currently in Project Data Analysis. We understand the frustration caused due to the amount of time Cyberpunk has spent at this stage. This has been due to necessary amendments required for the data to be finalised, and we have been collaborating with the publisher to rectify the data. For full transparency, the data is now complete, and we finalising the packing configuration.  Once complete, the packaging will then be sent to the publisher for approval.

We expect Cyberpunk Red to be in Final Admin Checks shortly and will continue to provide further updates when needed.

 

Hit Point Press: 

A number of backers who are now receiving their orders will notice that in some cases, items are missing from their shipment. Please note: The missing items will not be listed on the invoice that is included in the shipment; however, GamesQuest has a log of the orders which were affected.

We are currently processing new orders to create a second shipment for backers who are missing items, so there is no need to reach out and confirm at this time.

Once the second shipment is underway, backers will receive a new dispatch email with tracking details. Please note: If you have not yet received a shipping notification via GamesQuest, your order has not been affected.

Bundles that contain: Animated Tarot: Deluxe Edition are missing the following item: Reading Mats and Pins

Bundles that contain: Animated Tarot: Base Edition are missing the following item: The Diamond Reading Mat

The following bundles: All New & Deluxe Bundle: All New are missing the following item: Humblewood Animated Deck

As always, we will continue to provide further updates when necessary.

 

 

    

With that said, let’s get to it…

 

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

 *Please allow one week to receive a dispatched/tracking email

HECKNA (Book Only)//  Hit Point Press
Keyforge: Winds of Exchange // Ghost Galaxy, Inc
Lawyer Up D1 & S2 // Rock Manor Games
Legends of 16-Bit Game Development // Raster Scroll 
Robot Quest Arena // Wise Wizard Games
The Fifth Edition Gamemaster's Survival Guide // DMDave Publishing
The Oracles of Aughra // Sarsen Games
Utopia // Gravity Games



Fulfilment Underway

 

Borderlands®: Mister Torgue's Arena of Badassery™ // Monster Fight Club
Return to Dark Tower // Restoration Games
Injuries & Vile Deeds // Lone Colossus
League of Dungeoneers // Von Braus Publishing
The Artemis Odyssey + Satellites & Commanders // Grand Gamers Guild
Big Box of Dungeon Doors // Loke Ltd
The Deck of Many Animated Spells, Tarot and More for 5e // Hit Point Press


Final Administrative Checks


Age of Rome // Teetotum Games Studio

ATLAS
 // Moonlight Maps

Bark Avenue // TerreDice Games

Call of Kilforth 
// Hall or Nothing Productions

Deliverance // Lowen GamesLLC

Ducks in Tow and the Bugs & Slugs Expansion // First Fish Games

The Red Dragon Inn 9
 
// SlugFest Games 

They Live: Assault on Cable 54 // Iconiq Studios

Unfair Expansion // Good Games USA 

Unition
 //
 Lumohedron
 

Project Data Analysis


Alphabet Stoop // Pops & Bejou

Cyberpunk Red: Combat Zone // Monster Fight Club

Dungeons of Doria // Viktor Ahrens

Dungeon Scribe's Magical Oddities Card Decks // Dungeon Scribe

Exordium: Ionna - Chaos & Pirate Setting for 5E // Seventh Sense Studio (On site. Not yet started Project Data Analysis.)

FatesEnd: Furhaven // Kimbolt LLC (On site. Not yet started Project Data Analysis.)

Feralis: Obscure Land // Deer Games Studio 

Gardeners // New Kingdom Gaming

Ivion Season 2: Winter's Bite // Luminary Games (On site. Not yet started Project Data Analysis.)

Kabula // Stranger Games Studio

Mantle of the Keeper // Strong Box Games

Miniac // Miniac (On site. Not yet started Project Data Analysis.)

The Dark Crystal 40th Anniversary Library // BOOM!

Unsettled // Orange Nebula 

Weimar // Skellig Games

 


Awaiting Project Arrival From Port 

 

Homeworld Fleet Command // Modiphus

Keyforge: Winds of Exchange 
//
 Ghost Galaxy, Inc (AU Hub)

Project On The Water/In The Air

 

2024 Quest Calender // Sundial Games LLC

Cyran's Magnificent Walking Marketplace // Unlimited Realms

Daybreak
// Palm Court

Dice Tomb Vol 2 // Artefact Games

Frameamajigs // Hit Point Press

HECKNA (Box Set) //  Hit Point Press

Heliana's Guide to Monster Hunting
// Plane Shift Press LLC 

H.E.R.O // Eealy River Games

If I Were A Lich Man // Hit Point Press

Kuiperium // Whitewater Castle

Mindbug Beyond // Nerdlabs

Project L Reprint + New Expansion // Boardcubator

The Griffon's Saddlebag: Book 2 // The Griffon's Saddlebag

Vampire Hunter D: Message from Mars // Unified Pictures



Future Projects

-

 

Held For Additional Checks



 

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Back to blog

17 comments

I’m not the only one that is seriously concerned as to when we’ll receive cyberpunk red. You delayed import just so you could save on shipping and waited for borderlands to be ready. It arrived in UK in August, then prioritized sending out borderlands. When the creator asked for an update you promised would be shipped early October. We’re now nearly mid way in November and suprise, still it sits in data analysis. That’s 5 months since creator sent it to you. And STILL none the wiser on when you will send it out. Please provide an real timescale at least. Come on. Geez

Very Unhappy Backer

Hello Alexander! The Walking Dead has been added for next weeks (14th November 2023) blog :)

- Team GamesQuest

Team GamesQuest

Hello Gregor! Apologies for the delay in response to your support ticket. We have expanded our customer service team over the last few months to help with the on-going high number of support tickets we have been receiving and are now expecting the response time to reduce. We are currently monitoring the situation and will update with a new current response time shortly :)

In the meantime, we are continuously updating our FAQ’s over on our customer service portal with any project wide issues to keep backers up to date as much as possible.

- Team GamesQuest

Team GamesQuest

Hi, We have had notification from free League that The walking Dead RPG kickstarter is at the port for the UK and you should be gearing up to deliver it, yet looking back at the blogs, there is no mention of The Walking Dead RPG – can you clarify?

Alexander

Ahoy! I opened a ticket regarding Borderlands 21 days ago and now it’s also been 15 working days and still no response. I see you are no longer including the warning that the response time is 21 days, so is it now less or what’s happening?

Gregor

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