EU Fulfilment Update - 14th February

EU Fulfilment Update - 14th February

Greetings one and all, and welcome back to GamesQuest.co.uk website! Thank you for finding us for another installment of the EU Fulfilment Update. If you are located in either Switzerland or Norway, please check the UK & ROW blog for your blog updates.  

Anyhow, just a reminder that any questions left will be answered on a Thursday over on GamesQuestions. If you have any questions make sure to get them in by 9am Thursday Morning. 

Keep an eye on our social channels for fulfilment updates and news.

 

Mosaic Fulfilment Update:
Mosaic had previously been listed as Fully Dispatched due to a data error. We would just like to clarify that Mosaic is still currently underway. 

Orders for Mosaic are currently being processed and you will receive a tracking email once your order has been dispatched and scanned into the couriers system.

We apologise for any confusion this may have caused.

 

Customer Service Update:

We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 12 working days. We would like to apologies the delay and for any inconvenience caused.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduced its priority. Please do not respond to your support ticket to avoid further delays.

    

With that said, let’s get to it…

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Plethora of Potential Partners gives you everything you need to fill your TTRPGs full of romance and romantic intrigue. There’s a bunch of romanceable NPCs, systems to help manage the relationships, new monsters, backgrounds, spells and subclasses. Anything you need to add some love to your games is right here!

Plethora of Potential Partners is now live on Kickstarter! Click here to follow along!

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

 

Fully Dispatched


Old School Essentials // Exalted Funeral


*Please allow one week to receive a dispatched/tracking email

Fulfilment Underway

 

Auroboros: Coils of the Serpent // Warchief Gaming
Compatible Playmats // Crafting Kingdoms 
Endangered Orphans: House of Rath // Certifiable Studios
Europa Universalis: The Price of Power // Aegir Games
Mosaic // University Games 
Kobold Plushies // The Gallant Goblin
Star Realms Nova // Wise Wizards 
Tabletop Find-It Book // Old Man Games
Pirate Borg // Limithron 

 

Final Administrative Checks

 

Dungeons Delvers Guide // EN Publishing

 

 

Project Data Analysis

 

CastleScape 
// Praetorian Games 

Gift of Tulips (Wave 2) // Weird Giraffe

Incantations // Metal Weave

Hanamikoji: Geisha's Road // EmperorS4 Games

Kapow // Wise Wizards

Power Rangers Graphic Novels // Boom! Studios

Vinyl Anthology // Talon Strikes

 

Awaiting Project Arrival From Port 

 

LAX RAX // Cloud Puncher Games

NEXUS: Arena Combat Systems // D-Verse Publishing

Nightmare Fuel // Gaming Ballistics

Final Girl (Wave 2) // Van Ryder Games

 

Project On The Water/In The Air

 

Beast // Studio Midhall

Binding of Isaac: Requiem // Maestro Media  

Casting Shadows // Tee Turtle

Escape from Project Z // Raybox Games

Grand Archive TCG // Weebs of the Shore LLC

Hull Breach // Anodyne Printware

Library Labyrinth // Dissent Games

Maximum Apocalypse: Wasted Wilds // Rock Manor Games

Miniac // Miniac

Scarface 1920 // Redzen Games

Sorcery: Contested Realm // Erik Curiosa

Vindication 3.0 // Orange Nebula 

Warline // El Jay Play


Future Projects

 

Blood and Plunder // Firelock Games LLC

Legends of Void // Twoid

Union Stockyards // Solid Rock Games

 

Held For Additional Checks

 

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?

If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog

6 comments

Thank you to everyone who has left a question on this week’s blog. Please keep an eye out for the GamesQuestions video for your answers.

- Team GamesQuest

GamesQuest

Hello again,
Just asking about Endangered Orphans: House of Rath. Any news on fulfillment for the remaining EU customers?

Eric

I wanted to ask about delivery for EU: POP – many people in my country (Poland) already received their orders but I’m still waiting even for the tracking number. This is also kind of annoying as I already received a package with all Playmats from my order;/ I know I can create a ticket for the support team and I already did that (that was 9 days ago, and still no response as I’m writing this comment :) ) So, to sum up – when are you planning to send order which contains more than one copy but are not retailers orders?

Greg

Bruh why delivery of Europa Universalis for Europe delivery takes 2 months while on web-site it’s showing it’s in stock and people are buying 😐

Swan

As of January 31st you provided information on your blog that EU fullfillment for Old School Essetntials has been fully dispatched and is completed – that is not true. I have not received a notification or shipment yet.

I opened a support ticket on February 1st. It is still pending and unanswered. Your response time given of 5-7 working days is past beyond it.

What is the issue???

Markus

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