UK & ROW Fulfilment Update - 15th August

UK & ROW Fulfilment Update - 15th August

Greetings one and all, and welcome back to the GamesQuest crowdfunding fulfilment update! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.


Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 21 working days. We would like to apologies the delay and for any inconvenience caused.

A record number of support tickets have been received, which has caused the delay. If this negatively impacted your interaction with us on this occasion, we sincerely apologise. We are happy to inform that our brand-new customer service representatives are on board and ready to help backers with their inquiries.

Although we continue to receive a large number of support tickets each week, we anticipate that the wait time will soon start to shorten. We appreciate everybody's patience during this extremely busy period.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduces its priority. Please do not respond to your support ticket to avoid further delays.

Blog Corrections:
KeyForge: Winds of Exchange - Moved to Awaiting Arrival from Port. Accidentally placed under Project Data Analysis (updated 09.08.2023). 

    

With that said, let’s get to it…

 

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

 *Please allow one week to receive a dispatched/tracking email

Vindication 3.0 // Orange Nebula



Fulfilment Underway

 

Beast // Studio Midhall
(Orders for Switzerland, Iceland, and Norway remaining. Fulfilment is now underway for the remaining orders. Updated: 25.07.2025)
Cubeamajigs // Hit Point Press
Binding of Isaac: Requiem // Maestro Media
Hull Breach // Anodyne Printware
Vampire: The Masquerade - CHAPTERS // Flyos


Final Administrative Checks

 
Completed Irredeemable Library // BOOM! Studios

Fragged Empire 2nd Edition // Design Ministries

Race! Formula 90 // Gotha Games

Completed Giant Days Library // BOOM! Studios


The Deck of Many Animated Spells, Tarot and More for 5e
 // Hit Point Press Inc (Awaiting additional stock to arrive at hub)

To Save a Kingdom // EN Publishing

Project Data Analysis


Um, Actually card gameExordium: Ionna - Chaos & Pirate Setting for 5E // Seventh Sense Studio (On site. Project Data Analysis not yet started)

The Fifth Edition Gamemaster's Survival Guide // DMDave Publishing


The Artemis Odyssey + Satellites & Commanders 
// Grand Gamers Guild

Moon
//
Sinister Fish Games

Robot Quest Arena // Wise Wizard Games

Unition // Lumohedron

Utopia // Gravity Games


Awaiting Project Arrival From Port 


Injuries & Vile Deeds 
// Lone Colossus

Keyforge: Winds of Exchange 
// Ghost Galaxy, Inc

K
infire Chronicles: Night's Fall
 // Incredible Dreams Studio

Legends of 16-Bit Game Development // Raster Scroll 

Tentacle Kitty: Campaign Critters // Tentacle Kitty

Vindication 3 Rectification Kit // Orange Nebula

Project On The Water/In The Air


Alpujarras + Fisheries of Gloucester
// Dr Finn's Games

ATLAS
// Moonlight Maps

Borderlands®: Mister Torgue's Arena of Badassery™
// Monster Fight Club

Call of Kilforth // Hall or Nothing Productions

Cyberpunk Red: Combat Zone
// Monster Fight Club

Deliverance
// Lowen Games, LLC

FatesEnd: Furhaven // Kimbolt LLC 

Feralis: Osscure Land // Deer Games Studio

Heliana's Guide to Monster Hunting // Plane Shift Press LLC 

The Dark Crystal 40th Anniversary Library // BOOM! Studios 

Keyforge: Winds of Exchange // Ghost Galaxy, Inc
(AU, CN Hubs)

The Red Dragon Inn 9 // SlugFest Games

Kabula // Stranger Games Studio

Lawyer Up D1 & S2 // Rock Manor Games

Miniac // Miniac

Unfair Expansion // Good Games USA


Future Projects


Age of Sails Dice
 // Terratop Workshop

Recommended Board Games for New Players

Alchemy & Poisoncraft // Cabal of Enchantment

 

 

Held For Additional Checks

 

 

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog

8 comments

Hello Aaee. Marketing team here! We will have to check this with our freight coordinator next week (week commencing 21st) for you so that we can provide the correct information :)

Hello Bharath! Orders are now being dispatched for Completed Irredeemable Library :).

Team GamesQuest

Hi There,

Please let me know when the complete Irredeemable Library orders be despatched.

Thanks!

Bharath

Hi, thanks for the update on Aus orders. Do you have an eta on when they should be arriving in Australia? Ghost Galaxy have been quite terrible at giving people updates (they have been silent on anything apart from them doing events in the US since the start of July when they apparently shipping all of the orders).

Aaee

Hello Shadowisw. Fulfilment was originally scheduled to start at the date previously listed by the publisher. We are currently in discussion with the publisher regarding the expected stock arrival and will provide further information as soon as possible.

- Team GamesQuest

Team GamesQuest

Hello bbaangg and Aaee. The Asia and Australian orders are still currently on the water and at a different stage to the UK/EU orders. We have added this separately to the blog for you so that you can follow along for the latest updates and is currently listed under the Project on the water/In the air :). We hope this is useful for you all.

- Team GamesQuest

Team GamesQuest

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