UK & ROW Fulfilment Update - 8th August

UK & ROW Fulfilment Update - 8th August

Greetings one and all, and welcome back to the GamesQuest crowdfunding fulfilment update! Thank you for finding us for another installment of the UK & ROW Fulfilment Update.


Customer Service Update:
We are currently receiving a high number of support tickets. Our team is working incredibly hard to guarantee that all customer inquiries are answered. The current response time is now 21 working days. We would like to apologies the delay and for any inconvenience caused.

A record number of support tickets have been received, which has caused the delay. If this negatively impacted your interaction with us on this occasion, we sincerely apologise. We are happy to inform that our brand-new customer service representatives are on board and ready to help backers with their inquiries.

Although we continue to receive a large number of support tickets each week, we anticipate that the wait time will soon start to shorten. We appreciate everybody's patience during this extremely busy period.

Please be aware: Due to the way our system works, when you reply to your own ticket it reduces its priority. Please do not respond to your support ticket to avoid further delays.

Blog Corrections:
KeyForge: Winds of Exchange - Moved to Awaiting Arrival from Port. Accidentally placed under Project Data Analysis (updated 09.08.2023). 

    

With that said, let’s get to it…

 

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As always, the information below is the best projection we can currently give of our schedule over the next few weeks.

Fully Dispatched

 *Please allow one week to receive a dispatched/tracking email

Copperforge // Slug Fest Games 
The Tremendous Tome of Epic Dungeons // Dave Taylor Miniatures
Vindication 3.0 // Orange Nebula



Fulfilment Underway

 

Beast // Studio Midhall
(Orders for Switzerland, Iceland, and Norway remaining. Fulfilment is now underway for the remaining orders. Updated: 25.07.2025)
Cubeamajigs // Hit Point Press
Binding of Isaac: Requiem // Maestro Media
Hull Breach // Anodyne Printware
Vampire: The Masquerade - CHAPTERS // Flyos


Final Administrative Checks

 
Completed Irredeemable Library // BOOM! Studios

Race! Formula 90 // Gotha Games

The Deck of Many Animated Spells, Tarot and More for 5e // Hit Point Press Inc


Project Data Analysis


Um, Actually card gameThe Artemis Odyssey + Satellites & Commanders // Grand Gamers Guild

Completed Giant Days Library 
// BOOM! Studios

Fragged Empire 2nd Edition
 
// Design Ministries

Moon // Sinister Fish Games

Robot Quest Arena // Wise Wizard Games

To Save a Kingdom // EN Publishing


Awaiting Project Arrival From Port 

Keyforge: Winds of Exchange // Ghost Galaxy, Inc

K
infire Chronicles: Night's Fall
 // Incredible Dreams Studio

Tentacle Kitty: Campaign Critters // Tentacle Kitty

Unition // Lumohedron

Utopia // Gravity Games

Project On The Water/In The Air


ATLAS
// Moonlight Maps

Borderlands®: Mister Torgue's Arena of Badassery™
// Monster Fight Club

Call to Kilforth // Hall or Nothing Productions

Cyberpunk Red: Combat Zone
// Monster Fight Club

Deliverance
// Lowen Games, LLC

Feralis: Osscure Land // Deer Games Studio

Injuries & Vile Deeds // Lone Colossus

The Dark Crystal 40th Anniversary Library // BOOM! Studios 

Kabula // Stranger Games Studio

Lawyer Up D1 & S2 // Rock Manor Games

Legends of 16-Bit Game Development // Raster Scroll 

Miniac // Miniac

Unfair Expansion // Good Games USA

Vindication 3 Rectification Kit // Orange Nebula


Future Projects


Age of Sails Dice
 // Terratop Workshop

Recommended Board Games for New Players

Alchemy & Poisoncraft // Cabal of Enchantment

 

 

Held For Additional Checks

 

 

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So, there it is, we hope it’s been useful to you and you’ve found what you were looking for. If you haven’t, please head over to our customer service page HERE, and if you still can’t find what you’re after, please CONTACT US or drop us a comment below.

Fulfilment Update Headings - What do they mean?
If you would like further information regarding what each header means please click here.

That’s it for this week, see you next time.

Back to blog

9 comments

Hello Jake! The Asia shipment of Keyforge: Winds of Exchange is still currently on the water. :)

Hello Thibaud! We are currently waiting for additional stock of The Deck of Many Animated Spells, Tarot and More for 5e to arrive at our UK hub before we are able to proceed with fulfilment. This update will be included on the next edition of the fulfilment blog. :)

- Team GamesQuest

Team GamesQuest

Hello, is there an issue with Hitpoint Press’s Deck of Many Animated Things? It’s been in “final administrative checks” for a bit, and I received a tracking number almost 3 weeks ago from parcelforce which has been blocked in the “advised” state since, with no news about it. Do you have an idea why?

Thibaud

Hello There.
A question about Keyforge: Winds of Exchange: How is shipping to Asia going?

Jake

Hello Arron! Thank you for leaving a comment on this week’s blog. Borderlands®: Mister Torgue’s Arena of Badassery™ is still currently on the water. We would recommend just keeping an eye on the blog/checking the Kickstarter page in the meantime for updates :).

- Team GamesQuest

Team GamesQuest

Hello Miles!

We are the fulfilment company for ICE however, the publisher would like to give updates directly to backers on this occasion and we would recommend keeping an eye on the crowd-funding page/reaching out to the publisher on this occasion :).

- Team GamesQuest

Team GamesQuest

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